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Privacy Policy

This Privacy Policy is written for the customers of the internet shopping mall (under DEJOU) run by Dazecompany(Inc.) to avoid: any violation of internet users rights of freedom and privacy in terms of communication, illegal wiretapping, or infringement of privacy due to leak of personal information.

Dazecompany(Inc.)s Privacy Policy may change according to the governments laws and regulations. It is advised for the customer to visit the site from time to time to check on the changes.
 

1. Collected Personal Information and How It is Used
DEJOU gathers your personal information to provide optimized and customized services for you.
 
- Name, Password: Used for non-members
identification procedures when purchasing items.
- E-mail Address, Telephone Number, Cell Phone Number: Used in order to send a disclaimer, check customers
opinion, handle complaints and optimize communication, deliver shopping items, and search order number for purchases made by non-members.
- Address, Telephone Number: Used in order to know the accurate delivery address for giveaways and purchased items.
However, personal information which may be taken infringe on basic human rights such as: race and ethnicity, ideology and creed, place of birth, political affiliation, criminal record, health status, and etcs will not be collected.

 

2. Gathered Personal Information, Retention, and Usage Period
Your personal information will be disposed of once the purpose of collection has been achieved. However, personal information may be retained for a certain period of time in accordance with the provisions of the Commercial Code and other relevant laws and regulations related to trade rights and obligations.

- Records regarding contracts or withdrawal of subscription: 5 Years
- Records regarding payments and supply of items: 5 Years
- Records regarding handling of customers
complaints and disputes: 3 Years

Appropriate actions will be made so that you will be able to access your transaction records without any delay.

 

3. Sharing of Personal Information
DEJOU does not share personal information with unrelated companies and organizations unless the following circumstances apply:
- You have given consent to share your information
- Disclosure of personal information is needed in order to protect against harm to the rights, property or safety of Dazecompany(Inc.) and our users as required or permitted by law.
 
On instances of sharing the customers
 personal information, it is usually given for the order of items, shipping information, statistics, academic research, and information and relevant announcement E-mails. Most shared information is given in a form where a specific individual cannot be identified.


[About Identity Validation Process]

For the customs purposes, company will collect member's identity information when shipping process begins. This information will be kept and used for a month, once shipping process is completed. 
For the customs purposes, collected information may be provided to following consignment companies. 
- Consignment Company : EMS Parcel Service
- Consignment Work : Processing customs for international shipping
- Information's Collection and Usage Period : 1 month after shipping process is completed.
- Consignee: cafe24 Corp.
- Details of consignment: Consignment sale

For the international billing purposes, collected information may be provided to following payment gateway companies. 
- Payment Gateway Company : Paypal service, EXIMBAY service
- Payment Gateway Work : Processing payments for international billing
- Information's Collection and Usage Period : T&Cs may vary depending on services.
※ Without your agreement for providing identity information, we will not be able to process international shipping and billing to designated country.


4. Protection of Non-members
Personal Information 
At DEJOU, even non-members can purchase items and service goods. Dazecompany(Inc.) requests for personal information needed for delivery, payment, and shipping from Non-member customers. Non-members
personal information such as name of payer and recipient is used only for payment and shipping purposes.
At DEJOU, even non-members can purchase items and service goods. DEJOU requests for personal information needed for delivery, payment, order status, purchase confirmation, and name verification.
In DEJOU, Non-members
personal information such as name of payer and recipient is used only for payment and shipping purposes.
DEJOU's non-members personal information is protected to the same degree as to our members.

 

5. Accessing, Updating, and Deleting Personal Information

You can request to access, update, or delete your personal information.

You can access or update your personal information through the Membership Information menu and you can withdraw from membership by sending your request to Customers Feedback. When updating personal information, we may ask you to verify your identity before we can act on the request. Your ID and password can only be used by you and none other. If it has been found that the problem did not occur due to DEJOU's negligence or mistake, DEJOU will not be held responsible for problems that arise due to misuse or illegal use of your ID and password by a third party. Do not share your password to a third party or leave your account logged in. Do not forget to log out after using a computer in a public place where others may use the computer after you. 
For all non-members, you can request to withdraw your subscription or update your information by calling or sending an E-mail to our customer center. Your request will be processed once your identity has been verified.
Once the non-member has requested for correction of errors on his/her personal information, the personal information will not be available until correction has been made.
DEJOU will take measures to make it easier to withdraw consent (membership cancellation) for collection of personal information than it is to gather personal information.

 

6. Technical and Administrative Measures
DEJOU uses server and network equipped with state-of
the-art security system.
DEJOU has its own firewall to give full protection for your personal information.
DEJOU not only minimizes the number of security management personnel who handles your personal information, but also gives every staff a different level of access to your personal information. Moreover, DEJOU strictly complies with the Privacy Policy through frequent security check-up program.

 

7. Inquiries Regarding Protection of Personal Information
If you have any complaints or comments regarding the Privacy Policy, please send your inquiries to DEJOU
s customer center and we will reply back as soon as possible.

 

8. Personal Information Manager
DEJOU appoints the following person as the personal information manager in accordance to the Personal Information Protection Act (Article 31, paragraph 1):
Name: Noh Tae Ho
Telephone Number: +82.522.8987
E-mail: hahaheya@naver.com

 

9. Protection of Non-members Personal Information 
In DEJOU, even non-members can purchase items and service goods. DEJOU request for personal information needed for delivery, payment, and shipping fee is requested from Non-member customers.  Non-members
personal information such as the name of payer and recipient is used only for payment and shipping purposes. DEJOUs non-members personal information is protected to the same degree as to our members.

 



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